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Ninth Brain has been a game changer when it comes to maintaining an Air Ambulance Organization. With the ever changing compliance and accreditation standards , Ninth Brian systems stay ahead of the curve and provide multiple solutions for us to accomplish all of our goals in one central system. This system allows us to focus on running the business, knowing our compliance is maintained and trackable on a daily basis.

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We have been using Ninth Brain for the last 4.5 years. This software has allowed our fire department to evolve from documenting training hours utilizing 1980’s technology [scantron paper system] to upgrading to a 21st century on-line Training Tracker. This system allows our firefighters to document their training instantly with any electronic device that supports internet connectivity, which enables the training division and administration to track the amount of training hours conducted in real time.

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Ninth Brain is a wonderful tool for those individuals/agencies that want a program that is all inclusive. From employee demographics to taking online classes to tracking of certifications; it also includes a quality improvement module for those that track incidents for trending and teaching purposes.

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As a training supervisor Ninth Brain has made the task of keeping up with all of our employees training and certifications a breeze! I don’t see how we could make it without Ninth Brain. The process of creating online courses, posting policies to employees and managing certifications is so much easier with this software. We have created online forms for our trainers to document new employees daily progress and saved on filing cabinet storage. The customer service support staff at Ninth Brain is top notch. They always have my questions answered quickly. I have recommended their company to many 911 agencies over the years and will continue to do so.

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As the footprint of Sanford Health has grown so have the operations of Sanford AirMed. Ninth Brain has been an instrumental tool in our ability to organize, standardize and communicate effectively throughout our operations. Ninth Brain has also been a key component in the development and administration of our safety and quality programs.

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We have been using Ninth Brain since 2013 for our Learning Management System, Human Resources and credentialing needs and have found the platform to be versatile. The Ninth Brain staff are wonderful to work with if there is a system issue. I have found their technical support staff to be top notch and highly responsive to our needs. I have recommended the Ninth Brain system to a number of different EMS and Fire agencies over the years and I stand by their product.

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We have been utilizing Ninth Brain Suite in our operations for the past 8 years. This website has proven itself to be invaluable and un-paralleled within the EMS industry. We have literally lost track of how many problems it has solved for us.

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This is an extraordinarily powerful tool. Frankly, I think it’s one of the greatest technological tools to come along to help EMS providers in the past 10 to 15 years. I would absolutely recommend NBS to other EMS organizations.

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Ninth Brain Suite offers the Emergency Medical Services (EMS) industry the best tools to produce continuing education and the infrastructure to support administrative functions in an integrated method that leads to greater employee satisfaction, success and improved patient care.

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Ninth Brain Suite rocks! Of all the data programs and systems I work with…Ninth Brain Suite is by far the best platform!

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The OIG is diligently working to identify and prosecute violations for sanctions, exclusions and licensing. We should all be thankful that the OIG is assuring that all providers are playing by the rules. The NBS saves a tremendous amount of time, worry and money for EMS providers who want to assure they are compliant in a pervasive manner that takes the work out of this important facet of EMS compliance. Simply put in the age of doing more with less, The Ninthbrain Verification Monitoring System is a no brainer.

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Ninth Brain has changed how we provide education within our organization. Taking us to the digital era reducing the amount of time used to track and document competencies, required education and credentials. Additionally, allowing our staff to create innovative ways to provide education through an online platform is exceptional. The customer service through Ninth Brain is remarkable! Thank you for all you do to support MedFlight!

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Bringing Ninth Brain on-board to sort out our daily requirements, as well as our quality improvement process, was the best thing we ever did. Their staff is incredibly attentive and understanding of the air medical industry as we explained what we have done in the past and offered great suggestions on how to improve it. This program is a must for anyone in the industry looking to organize their operations process.

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We began using NBS just before our CAMTS accreditation which drastically reduced our preparation time and survey time. It has been a game-changer with tracking quality metrics, education records, and incident reporting! We love the functionality and flexibility and the customer service is excellent!

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I would love to give a huge shout out to the entire NinthBrain team! At the start of 2023 our agency decided to give NBS Scheduling a trial period. We were already using NBS heavily in our operation for record keeping, credentials, and QI Incident tracking and thought incorporating the scheduling component would be seamless and beneficial – which it certainly was! Our previous scheduling platform was simply not designed for EMS or even a 24hr operation and required a ton of manual work to publish the schedule. NinthBrain Scheduling has made the management of our schedule nearly automatic.   During our 90-day trial I started building out different schedules in NBS to see how much effort it was going to take and to see if it would work for our agency. We were able to determine well before our 90-day trial was up that this was the scheduling platform we needed. In no time I was able to build out schedules for each area of our operation. NBS has allowed us to build out dynamic schedules that allow us to offer a variety of scheduling options to staff. We now have schedules that are set weekly, some that have an A/B rotation, and even some on an ABC rotation that allows our EMTs to remain full-time while completing paramedic school. The seamlessness between NBS scheduling and the other areas of the platform has helped tremendously with managing the operation. It is the little integrations that really make this system shine, like work restrictions flagging on the schedule if there are any set up on an employee’s individual primary record, not allowing shift pickups when an employee has expired credentials or automatically applying points to an employee in our attendance point system based on the reasoning selected for removing them from a schedule.   The entire NinthBrain team has been fantastic with helping us build out this system and even implementing several of our suggestions. I routinely look for ways to utilize NBS to simplify everyday aspects of our operation and greatly look forward to all the great system upgrades that are yet to come!     Stay Safe, Stay Positive

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Choosing the Ninth Brain scheduling system was an easy decision following the opportunity to utilize a free 30-day trial to preview the features. Since electing to add the scheduling module, we have been able to significantly improve our employee’s ability to pick up open shifts, request shift swaps and time off, monitor their own PTO balances and so much more. Ninth Brain scheduling has eased the stress of scheduling for our employees and improved the efficiency of timesheet processing for our admin team. In a time where, EMS retention is of the highest priority and schedule flexibility is a must for providers and their family, a system that provides it all is an essential. Five years ago, we were using pen and paper for scheduling task and time sheets. Now I can’t imagine not having Ninth Brain.